Privacy Policy
Last updated: 18 October 2025
Who we are
Ace Fulfilment Services Ltd, Unit 1B Whitebridge Way, Stone, Staffordshire, ST15 8JS, United Kingdom. We’re the data controller for this website.
What we collect
- Contact details you submit (name, email, brand, message).
- Operational data if you become a client (order details, SKUs, shipping info).
- Website analytics (usage data, device/browser info, IP) to keep things running.
How we use it
- To respond to enquiries and provide quotes.
- To perform a contract and run fulfilment operations.
- To improve the site and protect against abuse.
Lawful bases
Legitimate interests, performance of a contract, and consent (where needed).
Sharing
We share with essential providers (email, hosting, analytics, carriers) under appropriate agreements. We don’t sell your data.
International transfers
If data leaves the UK/EEA, we use safeguards such as standard contractual clauses.
Retention
We keep data only as long as needed for the purpose it was collected and legal requirements.
Your rights
- Access, rectify, erase, restrict, object, and portability (subject to law).
- Withdraw consent where we rely on it.
- Complain to the ICO (UK) if you’re unhappy: ico.org.uk.
Security
We use technical and organisational measures to protect data. No system is perfect, but we take security seriously.
Cookies & analytics
If you use analytics/ads cookies, disclose them here. Add your cookie banner preferences and opt-out links if applicable.
Contact
For privacy requests: privacy@acefulfilment.net